With the debate about STVR going to council this week, I've made a request to speak and this is basically what I plan to say:
My name is Nancy Paine and after starting my own Airbnb three and a half years ago, I created a business called SpaceHost that manages suites for other owners. The majority of the properties that I manage are located in Victoria.
My first clients were living overseas and their home was sitting idle in a Transient-zoned building, fully furnished. We launched the suite on Airbnb and have hosted hundreds of happy guests from all over the world there in the past year and a half. Other clients include a retired couple that rent when they go south for the winter and young family with a tiny basement suite in James Bay. None of these clients are wanna-be hoteliers, they’ve simply leveraged their under-utilized properties that otherwise sat vacant. In the case of the young couple, the extra income made from renting their tiny suite helps them pay their mortgage.
Many of the listings on Airbnb are just that: single owners monetizing their properties by hosting nightly renters. They are able to charge a premium that is higher than a pro-rated monthly rental amount as the spaces are furnished and cleaned to welcome incoming guests. Oftentimes, these suites do not make ideal long term rentals as they have space constraints, limited cooking facilities, etc.
The majority of my other clients have invested in properties with Transient Zoning and paid a premium for these suites and for that zoning in particular, recognizing the opportunity that renting on short term platforms would offer. They liked the quality control aspect of this type of rental, wherein their spaces are checked and deeply cleaned frequently, making the upkeep and maintenance of the spaces more easy than having a long term tenant. They’ve purchased these properties with this in mind and it is their right as property owners in this type of zoning that they can choose who they host and for what duration they may do so.
I’ve built a business facilitating the rental of these properties on behalf of such owners and it has been a great opportunity for me. We’ve hosted hundreds of happy guests, families, business travellers, and local Victorians in need of temporary lodging.
I believe there are many reasons why platforms such as Airbnb have done well in Victoria and point to the loss of hotel rooms in the last decade as a huge factor. Further, the lower Canadian dollar has meant that we are seeing more snowbirds from the rest of Canada and the strong USD is likewise drawing American tourists. I argue that many of the visitors that are coming and renting these properties wouldn’t have chosen Victoria as a destination if it weren’t for the diverse rental options made available by platforms such as Airbnb. The resulting benefit for shops, restaurants and services that are utilized by these visitors is significant. Where locals might be opting for big box stores and services outside of the downtown core, tourists here are patronizing downtown businesses like never before.
Personally, my business has grown enough that we staff cleaners and maintenance people at rates 50 - 200% greater than minimum wage. If the broad regulation recommended to council were to come into effect, the small businesses such as mine and that of my cleaners would be devastated. It would be a great shame for me to cancel the hundreds of bookings currently on my calendar for guests who’ve booked homes that would no longer be permitted as short term rentals.
Over-reaching policies that render the opportunity for short term rentals cost prohibitive isn’t going to solve the long term rental shortage and will have sweeping effects on the livelihoods of people benefiting from this marketplace. Outlawing the suites offered in primary homes would be especially detrimental as these sharing platforms have allowed homeowners to leverage the costly burden of homeownership in Victoria. I urge council to consider that the vast majority of these operators are not mini-hotels but simply homeowners finding an opportunity to afford housing in this market and protect their expensive assets, as well as services such as mine that aid in this endeavour while also attracting people to come spend their money in our downtown core.
Thank you.