^ A bit of an exaggeration. From downtown (Capital City Station) it is 70 minutes, and that includes the transfer at McTavish or walking from Bazan Bay. That’s a 90% savings over taking the shuttle, excluding the “fuel surcharge”. Whether the extra 35 minutes is worth $23 is a matter of preference.
Most people don't live next to the downtown exchange! I used google maps to sample times from places like the Hillside mall, Oak Bay rec, and the Langford town centre.