Michelle and every person working the late night shifts saved hundreds of people lives. Simple being open was enough for peple fleeing abusive situations, trying to sober up before going to their final destination. Having late night services not only save lives it got some people out of the cold for several minutes and sometimes hours. it also provide a social gather spot for people who for the most could not afford to go to other eateries like Smitty's, The keg or White spot. Now if a person lives in fairfield, James Bay, Harris Green and they want to go for a coffee or are working the midnight shift and need a meal they have to travell the way to Alzu's on Bay street.
I agree with this. I think a lot of the best services offered to people in need are not offered by government or non-profits, but by normal businesses, libraries, family and neighbours. That's been my personal experience.