100 Things Restaurant Staffers Should Never Do (Part 1)
That one bugs me to no end. If a server "auctions" off plates it means they don't care enough to take literally two seconds (thanks to the computer) to learn what plate goes to what person.
I'm hoping next week's installment includes the dreaded "do you need change?"
These are my two:
32. Never touch a customer. No excuses. Do not do it. Do not brush them, move them, wipe them or dust them.
34. Do not have a personal conversation with another server within earshot of customers.
I'm a guy, and I'm not into the touching (from a waitress)... It reminds me of guys that always want to hug girls, to get some type of a thrill, it sucks.
I hope, "I'm going off shift now, do you mind settling up?" is on tomorrow's next 50. That just says to me "I want to make sure I get any tip coming, want to make sure you don't not
tip (if I transfer the bill to my replacement) since I'm leaving", or "I don't trust my replacement to get my tip to me next time I see her, she'll probably steal it under the guise of 'forgetting'" or "I need all the loose change I can get my hands on to go out with later tonight".
I hate the "settle-up" thing more for the sake of the pub/restaurant owner. You are probably 80% LESS likely to have another drink if you have already paid once, esp. by credit/debit.