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[Victoria Watcher]

Bridgehead staff have spoken, and the majority of those who participated in a recent vote don't want managers included in their tip pools — a result that has prompted the Ottawa coffee chain to reverse a decision some said punished the business's lowest-paid staff.

Earlier this month, Bridgehead confirmed that in October, it began including managers in tip pools previously reserved for baristas and shift supervisors. The policy change came on the heels of the Ontario government raising the province's minimum wage.

Bridgehead said it was looking to recognize managers' contributions, while critics said the decision took away from baristas' minimum wage gains, and argued the company should have instead increased managers' salaries.

https://www.cbc.ca/n...ersal-1.7037633

Edited by Victoria Watcher, 24 November 2023 - 07:41 AM.