1) for a single position you can use a ranked ballot but in this case, Lisa Helps won by such a large margin that once the second choices of Bruce McGuigan were counted she most likely would have won.
2) The system we use for local election council elections is about the worse voting system you can come up with. Changing to wards would create results that are a much better reflection of the public will. Currently in BC you can either elect councillors at large, by ward, or a mixture of the two.