Heres a situation I encountered today and am wondering how you would handle it.
Wifes car is a '16 Acura still under warranty etc.
It throws a code a few months back about the ABS brakes malfunctioning and sends a message to her screen and says go to the dealer as soon as possible etc...
She goes to the dealer and they diagnose it as a bad battery and replace it and everyones happy.
This week it throws the same code so I call the service guys and they say yup, you have to bring it in. So in it goes and they call a few hours late and say they cleared the code and there is no problem, she has to drive the car more as not driving it is putting strain on the battery as theres so much tech (these past 6 weeks we've hardly driven it so it makes sense. No new battery required just a good few days of driving.
So I go back to pick it up and they present me with an invoice for $150 reduced to $70 to cover their time as there wasnt a problem that they could invoice to Acura....I tell them, the car throws a code saying the ABS may not be working and to get it to the dealer and its still under warranty so why would I pay for it....he says its not their fault or Acuras that we havent driven it enough in the past 6 weeks....I ask where it says in the owners manual or any warning label indicating that the car requires x number of hours per week etc?
He says that he will cancel the invoice but I should be aware of this going forward...I'm like no, I'd rather pay the bill but am not impressed....as this was a safety message and we did as advised.
End story I didnt pay the bill but I'm not impressed with how this played out as it implies that the next time it throws a code we will consider if its actually something wrong that can be fixed or we will be paying for them to tell us its nothing....it really doesnt make sense. I've had lots of cars under warranty and have never encountered a situation like this....
What would you have done?