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[Victoria Watcher]

3 days later they fixed the article:



The good news is that the new cellular service between Sooke and Port Renfrew allows anyone with a cellphone to call 911 in an emergency.

The bad news is if you are a Bell or Telus customer, that’s about the only call you can make.




Earlier version:


The bad news is if you’re not a Bell or Telus customer, that’s about the only call you can make.

Edited by Victoria Watcher, 27 July 2023 - 09:10 AM.

[Victoria Watcher]

Telus and Koodo wireless customers will have cellular service along Highway 14 between Sooke and Port Renfrew after Telus signed a deal with Rogers Communications for roaming service in the area.

 

Details of the deal with ­Rogers were not provided, but Telus spokeswoman Olivia Andolfatto said customers in the area will connect automatically to the network and will be able to use voice, text and data without of additional charges.

 

“We listened to our customers and understand the importance of connectivity along Highway 14,” she said in a statement. “Telus is always exploring options to further enhance wireless service and we conducted extensive field testing along Highway 14 to ensure a satisfactory customer experience when using extended network coverage.”

 

She said Telus would work with network partners to continue to enhance the extended-network service.

 

The extended-service works on the Rogers network that was completed this year.

 

 

https://www.timescol...renfrew-7738499

 

 

There are some limitations to the features and the services available on the extended network, including changes to the way customers access voicemail. Dialing short-code numbers such as 411 (directory assistance) and 811 (the non-emergency health teletriage service) might not be possible.

 

According to Telus’s website, extended-network coverage is intended for limited and ­occasional use, and if the majority of a customer’s monthly usage happens on the extended network, the company could restrict or limit access to that network.

Edited by Victoria Watcher, 26 October 2023 - 03:22 AM.