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BCAA closes travel centres

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#1 martini

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Posted 27 October 2009 - 02:48 PM

BCAA closes travel centres in downtown Victoria, Broadmead and Nanaimo
By Darron Kloster, Times Colonist October 26, 2009
Victoria - The British Columbia Automobile Association is shutting its store-front travel agencies across the province and cutting 157 jobs, including 23 on Vancouver Island.

BCAA travel offices will stop taking on-site bookings after Nov. 28 and close that part of the business permanently on Jan. 15, the association said.

Seventeen people are losing their jobs at the downtown and Broadmead branches of the BCAA while another six in Nanaimo were handed pink slips yesterday.[...]

#2 Mike K.

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Posted 27 October 2009 - 02:51 PM

I was just at the Broadmead BCAA office talking to a travel rep. The price she quoted for a flight was quite high relative to another agency in town, and the rep suggested BCAA's rates were not going to come down to be competitive.

Agencies must have a hard time surviving in a market saturated by net-saavy, bargain hunting travelers who care less about frills and more about the cost.

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#3 Holden West

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Posted 27 October 2009 - 03:22 PM

If you're just looking for a bargain airfare, fine, but if you need to piece together a complex itinerary and don't have the patience to sit at a computer for hours booking hotels and tour packages a travel agent is helpful. Not me, but some will gladly pay for that service.

They haven't specified the fate of the Quadra/Yates location. Presumably the entire unit will be used for insurance needs.
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