I assume in case of ICBC many are unhappy with having no choice but using ICBC rather than with ICBC as a company.
Yes, it is the lack of competiton and the tied selling of the registration and mandatory first $100K of liability that is the problem. I moved here from Ontario where (a) I could renew my sticker for 2 years at a time by mail or from a vending machine in a mall and (b) there are a plethora of private insurance companies offering complete insurance packages. Here, I actually have to appear IN PERSON at an ICBC broker's office every year to get a sticker, and there are only a few private auto insurers operating in BC because ICBC monopolizes the most profitable part of the business (that's the first $100K in liability). I'm assuming this is because of the insurance portion of the deal, but I buy all of my optional insurance from CDI on the internet, so it might just be because ICBC doesn't have to make it convenient for its customers so they don't bother.
In my opinion ICBC behaves like a dinasaur left-wing government monopoly from the 1970's (which, of course, it is--it was created by the NDP in 1973).
The usual argument that ICBC contributes all its "profits" to the provincial purse will be advanced to justify its existance, but consider this: if that is a reason for the government to keep free enterprise out of a business why do we allow private companies to do business at all? Everything should be nationalized!
Mind you, if Christy Clark can't transition from her vacuous "family first" platform to the "party of free enterprise" platform we may have that. Adrian Dix is licking his chops at the thought of dragging the BC economy back into the 1990's. 5% raises per year for all unions! (Is it a coincidence that ICBC workers picked the same demand as the teachers?)
I know I'm getting off topic a bit, but this stuff is all related. I don't think the union sabre-rattling is unrelated to next year's provincial election.