The City of Victoria's recent removal of an eastward lane on Bay Street between Bridge Street and Douglas Street causes backups right up to the Ellice Bridge now. Before traffic became heavy only near John Street through to Government.
During peak driving periods Bay is now backed up in both directions between Government and the bridge. I would say this was a very poor move by the City.
That's an awful lot closer to the everyone-leaving-the-downtown-office-at-once epicenter than Shelbourne from Hillside to McKenzie is though. I don't think two lanes would be the end of the world.