Big O Tires' new satellite location is open at the corner of Quadra and Pandora. It's called "The Downtown Garage by Big O Tires" and it offers the following features:
- performance upgrades
- general auto repairs
- people sleeping in the doorway at 6 am
By last June, business was booming again—and revving to record growth for the second half of the year.
“We had six record months of almost double the volume,” says Kevin. “We’ve been doing 60 or 70 cars a day, which is incredible, working six days a week and 12 hours a day. That was the biggest challenge.”
To better meet the demand, Big O Tires is expanding to a Pandora and Quadra location, which will mean six more hoists and an additional 20 parking spaces. The Johnson Street location across the road, which was being used as a mechanical repair facility, is also being expanded and will be used as a speed lane for fast flat repairs and quick winter tire changeovers.
“That will give us three locations within a block downtown,” Kevin explains. “That gives us 15 hoists and parking for almost 50 cars.”
The original Quadra location is also being totally revamped, from the ground up. Kevin says they’re investing “quite a bit of money to bring all the shops to the next level.” It could be seen as a big risk or as finding an opportunity amid a crisis.
“Sometimes you just have to take an opportunity and when it comes to the availability of locations and getting a good deal on a lease rate, the opportunities are better in hard times versus when everything is successful. So if you have a few dollars to expand, it makes sense,” Kevin says.
Edited by Victoria Watcher, 24 April 2021 - 10:41 AM.