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[Sidney] Amazon fulfilment and distribution centre


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#141 Mike K.

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Posted 24 November 2022 - 09:06 PM

Because it’s Amazon!

Look: https://www.iphonein...lls-undercover/

There’s also a bidding process for some items that get lumped into a basket of goods.

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#142 Matt R.

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Posted 24 November 2022 - 11:38 PM

Yo that’s wack.

#143 Mike K.

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Posted 25 November 2022 - 04:47 AM

Yeah! The returned items are essentially forfeited, and just a cost of doing business. You sell 50,000 units and 300 are returned. No biggie (except for Gaia).
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#144 Victoria Watcher

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Posted 25 November 2022 - 04:58 AM

Except returns are higher than that for many items. 10 to 15% or more in some cases.



The average ecommerce store return rate is 18.1% (NRF, 2021)

Return rates for an ecommerce store are incredibly important. Having a return rate lower than 10% is generally considered positive, while having a return rate over 60% is not considered good for business at all.

https://www.meteorsp...y-surprise-you/

Edited by Victoria Watcher, 25 November 2022 - 04:59 AM.


#145 Mike K.

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Posted 25 November 2022 - 05:06 AM

It looks like it’s mostly due to damaged goods (over 80% of returns are because of damaged goods). Amazon is pretty smart with its packaging, sometimes a bit over the top.

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#146 Victoria Watcher

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Posted 25 November 2022 - 05:15 AM

The average return rate on Amazon fluctuates between 5% and 15%. However, in other categories, such as consumer electronics, apparel, and fine jewelry, the return rate can reach 40%.

 

 

https://www.tool4sel...e can reach 40%.

 

 

 

Typically, products with reasonable return rates have less than 10% returns.
Products like books and media: 5-7%
Home, kitchen, and garden, and sports and outdoors: 8-10%
Consumer electronics: 25-35%
Clothing and fine jewelry: up to 40%

 

 

 

 

 

Yeah! The returned items are essentially forfeited, and just a cost of doing business. You sell 50,000 units and 300 are returned. No biggie (except for Gaia).

 

 

^ Your example is under 1%.


Edited by Victoria Watcher, 25 November 2022 - 05:17 AM.


#147 Mike K.

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Posted 25 November 2022 - 05:24 AM

My products are just that good!

But seriously, in my former life, our products had a 1% return rate. I only recall it happening once with a shipped item being returned. Maybe a couple of times people charged back their order.
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#148 Victoria Watcher

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Posted 25 November 2022 - 05:29 AM

My products are just that good!

But seriously, in my former life, our products had a 1% return rate. I only recall it happening once with a shipped item being returned. Maybe a couple of times people charged back their order.

 

I think you are right.  Depends on the product.  And of course the customer.

 

But when I worked in retail decades ago, it was surprising how many people would just buy, then think nothing of brining it back if was the wrong colour, style, or they just changed their mind.  People would buy two sizes of the same thing instead of doing a better job at home to determine the right size before they came to the store.


Edited by Victoria Watcher, 25 November 2022 - 05:30 AM.

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#149 spanky123

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Posted 25 November 2022 - 03:23 PM

Drove by the new warehouse at 10AM this morning, there were at least 40 Amazon vans lined up and I suspect that it was the tail end of shipment pickup being that late.


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#150 Victoria Watcher

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Posted 25 November 2022 - 03:24 PM

Sears might be in trouble. Despite their catalog.

Edited by Victoria Watcher, 25 November 2022 - 03:25 PM.

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#151 Nparker

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Posted 25 November 2022 - 03:29 PM

Drove by the new warehouse at 10AM this morning, there were at least 40 Amazon vans lined up...

They haven't dispatched my latest purchase yet although, only having put the order in yesterday, I am told it won't arrive until December 4.



#152 Sparky

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Posted 25 November 2022 - 04:04 PM

^ Mail order brides take longer.
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#153 Nparker

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Posted 25 November 2022 - 05:05 PM

Anyone who knows me, would be shocked if that was on my Amazon shopping list.



#154 LJ

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Posted 25 November 2022 - 07:20 PM

Yeah! The returned items are essentially forfeited, and just a cost of doing business. You sell 50,000 units and 300 are returned. No biggie (except for Gaia).

There are companies that buy the returned merchandise and resell it themselves. Some of them pay as little as $1.00 a pound.


Life's a journey......so roll down the window and enjoy the breeze.

#155 Nparker

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Posted 30 November 2022 - 06:39 PM

It seems Amazon is overpromising and underdelivering. I've received the following message twice today on two entirely unrelated pending deliveries.

We recently learned that we may miss your delivery promise and apologize for the inconvenience. You'll still receive the item and you can track the status of or make any changes to your order under Your Orders on Amazon.ca

 


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#156 Mike K.

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Posted 30 November 2022 - 07:34 PM

Probably due to the snow issues yesterday. I have a couple of orders backed up, too. All good though.

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#157 lanforod

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Posted 30 November 2022 - 09:48 PM

It seems Amazon is overpromising and underdelivering. I've received the following message twice today on two entirely unrelated pending deliveries.

I got the message twice as well… for items already delivered. 🤪
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#158 Matt R.

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Posted 30 November 2022 - 11:42 PM

It seems Amazon is overpromising and underdelivering. I've received the following message twice today on two entirely unrelated pending deliveries.


Ha, same. Product arrived already. Thanks fellas!

#159 Victoria Watcher

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Posted 01 December 2022 - 12:11 AM

I’m getting delay messages on items already delivered too. Not sure if I should expect double delivery.

#160 Nparker

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Posted 02 December 2022 - 08:34 AM

Check out the bizarre journey one of my Amazon purchases is making from Washington State to Victoria

journey.jpg



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